Recovery needs in-person help

If you cannot access either verified contact, CAKA cannot recover the account automatically.

Controlled-beta process

Arrange an in-person identity and bar-ownership check with the approved CAKA operator.
The operator records replacement email and phone only after the evidence is sufficient.
You verify both replacement contacts before personal access can return.

A staff PIN cannot recover a personal account. If identity or ownership is uncertain, recovery is refused.

Verify replacement contacts Try verified phone